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Prevent Disputes and Reduce Fees with Butter

Minimize your dispute volume and chargeback rate.

TRUSTED BY LEADING B2C, B2B, SAAS, AND E-COMMERCE SUBSCRIPTION COMPANIES

High chargebacks and dispute rates can lead to fraud monitoring programs and penalties ranging from fines to low authorization rates.

This reduces overall profits by...

Dispute is filed, you’re charged:

~$15/dispute

High operational costs to resolve issues

Total volume of disputes > Network’s threshold =

VDMP

Additional network fees apply once you are in VDMP or VFMP

~$50/dispute

We intercept disputes before they reach your payment processor

We receive an alert once a dispute is created for a specific charge. Within seconds, we can review the transaction details, provide more information to the issuing banks, and successfully intercept disputes.

Prevent disputes from ever reaching the card issuer

Provide compelling evidence to refute disputes in cases where the product or service was delivered or used by the consumer. Compelling Evidence is all about the customer and transaction data that prove the purchase is not a fraudulent transaction.

This solution handles Visa Disputes with Order Insight® powered by Verifi.

Resolve disputes and maximize your profits

Once a dispute is filed, you have options to manage it in order to minimize the business impact. By creating a set of rules, you can rapidly resolve disputes before they reach the payment processor. Butter's data scientists collaborate with your team and analyze your historical data to determine the best set of rules for your business, aiming to maximize your profits.

This solution handles Visa Disputes with RDR (Rapid Dispute Resolution) powered by Verifi.

Ready to get started?

Why partner with us

Real-time and automated

Butter's direct connection to networks allows for immediate dispute alerts and resolution. We review transaction details and provide additional information to issuing banks within seconds, intercepting disputes before they reach your payment processor—no manual effort required.

Customized approach

Butter's solution leverages our know-how to design custom rules directly by our Data Science team. When disputes are filed, Butter's solution will define whether to fight or refund the transaction. This ensures optimal solutions and minimizes losses, with real-time data analysis for effective dispute settlement.

Cost efficient

Butter helps you save thousands of dollars by reducing unnecessary fees and avoiding fraud monitoring programs. Our solution maximizes your profits and prevents penalties that can decrease authorization rates.

Book a free call to discuss your dispute management strategy

Butter's payment experts analyze your dispute and chargeback volume to discuss best dispute management opportunities

Your customers deserve Butter